Why are teleworkers stressed? An empirical analysis of the causes of telework-enabled stress
نویسندگان
چکیده
Despite the wide dissemination and acceptance of teleworking, there are negative effects for employees. Literature shows that these negative effects of telework lead to undesired outcomes for teleworkers such as teleworkexhaustion. The present research, however, goes one step further by identifying three significant telework-characteristics and hypothesising the relationship between telework-characteristics and telework-enabled stressors. By doing so, one can understand the reason why telework-enabled stressors are perceived and identify the source of these stressors, which can then be counteracted to maintain the advantages of teleworking. Therefore, this research investigates the influence of the following telework-characteristics information undersupply, autonomy, and isolation on telework-enabled stressors and accordingly on telework-exhaustion and on the intention to continue teleworking. Results of an analysis on 310 teleworkers show that telework-characteristics influence telework-enabled stressors and accordingly increase the extent of teleworkexhaustion and decrease the intention to continue teleworking.
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